Manager Services/Practice Manager, Transformation Services
Requisition Number:
81584
We are Insight Digital Innovation.
Insight Digital Innovation is dedicated to making the impossible possible.
We combine cutting-edge technology, creative thinking and the power of scale to deliver radical business transformation.
Our areas of expertise include Cloud enablement, Data & AI, DevOps, Digital strategy, Intelligent applications, IoT & smart edge and Transofrmation Services.
From IT strategy and design to implementation and management, our employees help clients innovate and optimize their operations to run smarter.
Microsoft 2020 US Partner of the Year
Databricks 2020 National Consulting and SI Partner of the Year
HashiCorp 2020 Partner Award:
Americas Investment Partner of the Year
Intel 2020 US Innovation Partner of the Year
The Services Manager Transformation Services is a leader within Insight s Digital Innovation (DI) division.
The Service Manager drives the adoption of our Transformation Services and is involved in the full consulting services lifecycle (selling through delivery).
As a Services Manager, you have the skills and experience to execute the Transformation Services strategic vision, as well as a passion and demonstrated experience in leading teams and individuals.
Specifically, you can apply your passion for people, technology and business to grow the practice, drive new opportunities, and collaborate with other leaders to drive business outcomes for for Insight and our clients.
What you can expect:
- Provide leadership, direction, and mentorship to teammates within your Practice.
- Accountable for effective recruiting, hiring, and growing a diverse and skilled team that meets the anticipated needs of our clients.
- Partner with delivery leaders to drive delivery excellence and client satisfaction across the portfolio.
- Partner with sales leaders to cultivate an opportunity pipeline that is representative of the full-breadth of Transformation Services offerings, increases market share, and supports teammate growth.
- Partner with local branch leadership to collaborate on staffing needs, teammate-to-opportunity alignment, teammate engagement, and the overall execution of local branch strategy.
- Partner with Service Manager peers and Senior Managers within Transformation Services to drive on the Transformation Services strategic intent.
- Advocate for the Transformation Services offerings across all practices, solutions areas, and client s opportunities.
- Drive brand recognition and market penetrating partnerships and activities within the local and regional communities.
- Participate in the proposal, estimate, and approval process for client opportunities.
- Cultivate key client relationships and support strategic engagements/accounts.
- Address people management situations such as retention, performance improvement, promotion/bonus/merit decisions, and career pathing.
What we are looking for:
- Deep understanding of core Transformation Services offerings with a general understanding of digital technologies and Agile, Business Analysis, Lean, Product, Project Management, and DevOps principles.
- Demonstrated ability to inspire, empower, and unleash the potential of those you serve.
- Exceptional leadership, strategic thinking, and ability to influence through respect and trust.
- Prioritizes outcomes over outputs.
- Strong business acumen and problem-solving skills.
- Demonstrated ability to thrive in a fast-paced result-oriented environment.
- Strong communication and interpersonal skills.
- Track record of effectively leading and delivering complex engagements.
- Demonstrated experience with landing & expanding at a client.
- Ability to foster a culture in which experimentation, learning and feedback are embraced.
We have created a team-oriented environment with quality people, career advancement opportunities, great work/life balance and an excellent compensation and benefits package.
Our people appreciate that they represent a brand that is invested in growing local relationships while working globally and doing what is right for our co-workers and clients.
We are high on supporting each other and hiring/developing the best technical professionals in the industry.
Diversity and inclusion is essential at Insight s 87 offices across the globe.
Our teammates each bring unique life experiences, viewpoints and backgrounds and we believe that s a fundamental factor in building stronger teams.
These are some of the reasons why we are often selected as a Best Places to Work award winner in the cities where we work.
Discover more at insight.
com or just APPLY!
The position described above provides a summary of some the job duties required and what it would be like to work at Insight.
For a comprehensive list of physical demands and work environment for this position, click here.
Today, every business is a technology business.
Insight Enterprises, Inc.
empowers organizations of all sizes with Insight Intelligent Technology Solutions and services to maximize the business value of IT.
As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow.
From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter.
Discover more at insight.
com
- Founded in 1988 in Tempe, Arizona
- 11,000
teammates in 19 countries providing Insight Intelligent Technology Solutions for organizations across the globe - $8.
3 billion in revenue in 2020 - Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
- 2020 Intel Innovation Partner of Year, 2020 Microsoft U.
S.
Partner of the Year and Worldwide Customer Experience Partner of the Year - Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
- Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
Today's talent leads tomorrow's success.
Learn about careers at Insight:
jobs.
insight.
com.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes:
Chicago Illinois (US-IL) United States (US) None None US - Chicago, IL
Estimated Salary: $20 to $28 per hour based on qualifications.
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